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The Client Reference Source for the Outsourcing Industry
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Website Under Construction
The Reference Standards Board is an independent organization that works closely with outsourcing service providers to provide client references that help corporate buyers make informed decisions in the highly competitive RFP process. The Reference Standards Board was co-founded by Eva Schmatz, the CEO of SUMMUS Research and Joe Vales, the Senior Partner of the Vales Consulting Group.
"Our mission is to establish and maintain high standards for the way that executive references are used in the sales proposal process," said Eva Schmatz. "We provide independent and objective reports, with our established strict standards for the interview process and criteria for selecting client reference givers. In the end, our goal is to give corporate buyers much more useful information, enabling them to select the right firms to meet their needs and requirements."
"Buyers who review references will have efficiencies and a higher level of confidence if they have the ability to look at them in a standardized form," said Joe Vales. "We believe that the methodology used by the Reference Standards Board will set the bar and expectations on how references should be handled in all stages of the reference gathering process."
About the Reference Standards Board
Headquartered in New York, N.Y., the Reference Standards Board serves the Information and Technology and Business Process Outsourcing services industry. The Board fills a real need for corporate buyers to receive more complete, accurate, and timely information on service providers' client references, often a critical deciding factor in major outsourcing contract awards that can run in the tens or hundreds of millions, even billions, of dollars.
The Reference Standards Board is organized as a central reference source or utility for the outsourcing industry. The Board has established strict standards for the interview process, scope/content of interviews, reference qualifications, and its proprietary research methodology, based on hundreds of interviews with corporate buyers, providers, and strategy consultants in the outsourcing community.
Contact Information
Joe Vales
Co Founder
Reference Standards Board
Senior Partner
Vales Consulting Group
Rye, NY 10580 – 2027
(914) 967-3200
JVales@referencestandardsboard.org
Eva Schmatz
Co Founder
Reference Standards Board
CEO
Summus, LTD
708 3rd Avenue, 6th Floor
New York, NY 10017
(212) 777-7671
eschmatz@referencestandardsboard.org
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